Privacy Policy for Mihita.co

Effective Date: May 29, 2025

Mihita.co ("we," "our," or "us") is committed to protecting the privacy of our visitors and users. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information when you visit and use our website, mihita.co (the "Site"), including when you make purchases.

1. Information We Collect

We may collect various types of information from and about users of our Site, including:

  • Information You Provide to Us Directly:

    • Contact Information: If you contact us through forms, email, or other means, or create an account, you may provide us with your name, email address, phone number, and any other information you choose to share.

    • Account Information: If you create an account, we collect information such as your name, email address, password, and potentially your preferred shipping address.

    • Order and Payment Information: When you make a purchase on our Site, we collect information necessary to process your order, which may include your name, billing address, shipping address, email address, phone number, product details, and payment information (e.g., credit card details, PayPal information). Please note that we typically use third-party payment processors (e.g., Stripe, PayPal) to handle payment transactions directly. We do not store your full credit card details on our servers.

    • User Content: Any content you submit to the Site, such as comments, reviews, or messages, may contain personal information.

    • Survey Responses: If you participate in surveys, you may provide us with demographic information or your opinions.

  • Information Collected Automatically:

    • Usage Data: We may collect information about how you access and use the Site, such as your IP address, browser type, operating system, referring URLs, pages viewed, products viewed, time spent on pages, and the dates and times of your visits. This information helps us understand user behavior and improve our Site.

    • Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your Browse activities over time and across different websites.

      • Cookies: Small data files stored on your device that help us improve your experience (e.g., remembering your preferences, keeping items in your shopping cart) and analyze Site usage.

      • Web Beacons (or Pixel Tags): Tiny graphics with a unique identifier, similar in function to cookies, used to track the online movements of web users.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain Our Site: Operating, maintaining, and improving the functionality of mihita.co.

  • To Process and Fulfill Orders: Processing your purchases, communicating with you about your order, shipping products, and handling returns or exchanges.

  • To Create and Manage Your Account: If you create an account, we use your information to manage your account, provide access to your order history, and facilitate future purchases.

  • To Communicate with You: Responding to your inquiries, providing customer support, sending you order confirmations, shipping notifications, and other transactional messages. We may also send you marketing communications about our products, services, offers, and promotions if you have opted to receive them (you can opt-out at any time).

  • To Personalize Your Experience: Understanding your preferences, product interests, and tailoring content, product recommendations, and features to your interests.

  • To Analyze and Improve Our Site and Products: Monitoring and analyzing trends, usage, and activities in connection with our Site to enhance its performance, features, and user experience, and to understand product demand.

  • To Ensure Security: Protecting the security and integrity of our Site and preventing fraud or other unauthorized activities, particularly in relation to transactions.

  • To Comply with Legal Obligations: Meeting our legal and regulatory requirements, such as tax and accounting obligations related to sales.

3. Sharing Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • With Service Providers: We may engage third-party service providers to perform functions on our behalf, such as website hosting, payment processing, order fulfillment, shipping, data analytics, email delivery, and customer support. These providers will have access to your information only to the extent necessary to perform their services and are obligated to maintain the confidentiality and security of your information. For example, your shipping address will be shared with shipping carriers (e.g., USPS, FedEx).

  • For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or act in urgent circumstances to protect the personal safety of users of the Site or the public.

  • With Your Consent: We may share your information with your explicit consent.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information, including customer data, may be transferred to the acquiring entity.

4. Your Choices and Rights

  • Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions provided in those emails. Please note that even if you opt-out of marketing communications, we may still send you non-promotional messages related to your orders or account.

  • Cookies: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies or alert you when cookies are being sent. However, if you disable cookies, some features of the Site (like your shopping cart) may not function properly.

  • Do Not Track Signals: Our Site does not currently respond to "Do Not Track" signals.

  • Access and Update Your Information: If you have created an account, you can typically access and update some of your personal information through your account settings on the Site. For other requests regarding your personal information, you may have the right to access, correct, or delete it, subject to legal limitations. Please contact us using the information below to make such requests.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, alteration, or destruction. This includes using SSL/TLS encryption for sensitive data transmitted over the internet (like payment information) and working with reputable payment processors. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

7. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit, especially before providing them with personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page with a new "Effective Date." We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: hellomihita@gmail.com